Auto parts store

Business description

Sale chain stores auto parts for foreign cars.

If You want to have a wholesale and retail business of selling auto parts for foreign cars using the latest technology, best practices and the professional competencies – our offer is the best on the market!

It all started in 2003 from the table of orders of spare parts. In the period from 2004 to 2010, our shop collaborated with a large regional company, using its experience in the field of sale of spare parts for foreign cars. During this period, a table of orders with one employee has grown into a shop with a commercial presence and a staff of 7 people. All this time, to ensure the functioning of the shop used the software (SOFTWARE) provided by the partner. Growing turnover and growing problems associated with the fact that the partner was only meant to automate the supply of spare parts under the order, and the sale of goods with the availability we had to in 1C. Another problem hindering our growth, was a binding partner to a single supplier. Working with other suppliers was possible, but it had to be done in manual mode, without the possibility of automation of processes. All of the above led us to the path of writing your own software, which we started in 2010. As we wanted to implement all those ideas that have been accumulated, the process of writing, correction, optimization and implementation took 1. 5 years. Our software was launched on 1 July 2011. The years the company has changed the vision of the business that made the adjustments in the software, which is constantly upgraded. In the desire to achieve perfection and changed the pattern of working with customers and suppliers. In was built the online store. At the moment we have implemented in this line of business practically all, ahead of our competitors for a few years. We already use technology that most of them unknown, but already ready to step into the century of personalization trade, of which more will be said below.

Here are some key features of our business:

1. Work sales managers.

In made everything so that the Manager can work as efficiently as possible. All quotations and inventory of the company consolidated in a single module of "Price". Procesowa part number a Manager can see suggestions not only on this part, but all the counterparts. Built-in directory of popular parts for popular models of cars, which allows us to sell these parts at the speed of 5 seconds per part. The process of selling parts from or order it from a third-party warehouse as simple as possible – threw the parts in the basket and pushed the button will be created selling with the presence or ordering from a third-party warehouse. The client can pay and get the item from the warehouse in the first case, or pay and get a paper contract of sale for the ordered item in the second. Built-in knowledge base, where you can look at what car, what parts were sold or brought to order for all company. In addition, the Manager may at any time to see what sales orders by any of the company's customers. Built-in FOR assistant Manager, which helps not to forget about the removed items in sales orders and events for which clients need to make a call. Phone calls to customers using a built-in IP telephony Manager we only need to wear a headset to select a customer and click "Call" then the program will do everything herself. All conversations with customers are recorded. To inform customers about ready to issue the orders with SMS informing. For effective work of sales Manager used segregation of duties – the Manager does not take money from the customer, prints the documents, not producing a product from the warehouse places orders from suppliers and most importantly – are not engaged in pricing the final price for the customer. He just sells the goods at a price which sees price. If the Manager lowers the price for the customer, the store administrator will receive a message about it. In addition, BY monitoring multiple parameters in the job Manager to notify the user if necessary.

2. Work purchasing Manager.

In our company is used in the separation processes. Work with suppliers engaged in the purchasing Manager. The task of the Manager – procurement of goods according to the orders taken by the sales person and through the online store, fill the price lists of suppliers, interaction with suppliers about shipments and returns. For convenience, Manager is a special module in the software. As shown, a single purchasing Manager can easily cope with the turnover of purchases of 20 million rubles a month. If necessary allows you to organize remote work Manager.

1. The commodity availability of shops.

The company uses an assortment matrix for each store their own. The matrix is created by responsible employee. It specifies how a product should be in store. Every night it checks how much a product is missing in a particular store and this product is transferred to a special module "Exchange". This module is designed for the employee who engaged in the conduct of commercial presence for the company's stores. In the module "Exchange" includes all details that you want to purchase in the product availability and the lack of range, and withdrawal of suppliers from previously placed their orders. In addition, the module "Exchange" shows, one of the suppliers at the moment, the minimum price for a necessary item. Responsible for the commodity availability of stores officer in a few clicks creates a purchase order in the product, the availability of goods in the context of suppliers, then the order goes for execution to the purchasing Manager. For the owner of the trademark presence FOR provides several tools – for example the notification of increase/decrease zakupne the price for the item that allows you to quickly change the sales prices on these items. Or even one of the tools is a module that tracks the increase or decrease in the market prices of the goods available, with the possibility of group changes. The relevance of price tags on goods in the Windows, watching the other module, which informs the responsible employee about the need to change price tags.

1. A storage module.

In made for easy receipt, storage, movement and delivery of goods. To avoid mistakes employees use bar coding. For every product entering the warehouse of the company is glued to the individual barcode. Further, the movement of goods within the company is carried out only by the bar codes. In BY used cellular storage of goods. At any given time, you can see where one or the other detail whatever the product whether it is from the presence of or brought to the client to order. In a flexibly configured AT the point of receipt of goods from suppliers and their sequence of movement through the warehouses of the company. This allows you to use the most optimal logistic schemes. For convenience of work of warehouse employees use voice prompts, such as how many pieces of goods are scanned, what is the final warehouse of destination of the goods, the name of the customer if he wholesale and. process Optimization allowed us to achieve the speed of the posting of the goods from suppliers in the amount of 100 items per hour per warehouse employee. Will allow you to work in the warehouse for several employees simultaneously without interfering with each other. The warehouse employees do not use paper vendor invoices for posting product, all the action takes place. For delivery of goods to customers IN the leaves forms of delivery depending on the route of the vehicle.

Here only the key features of our business. A more detailed description can be provide on request. A few words about what we wanted to do but haven't yet. To personalize sales wanted to combine the capabilities of our software with Bitrix24 CRM. The project aims to find out customer regardless of the channel of communication – a telephone call handling through social networks, shopping (via face recognition). Segment customers based on their preferences and utility for the company. To offer the customer just what he prefers, thereby increasing conversion to sale. This is only part of the ideas, a full description will be transferred to the new owner.

Milestones of our development.

2011. Turnover for the 6 months 11750000 rubles.

We have one retail store in Oktyabrsky Bashkortostan (population 110 thousand people).

Get used to the new SOFTWARE, correct errors. Start working with new suppliers.

2012. Turnover for the year 31154000 rubles.

More and more suppliers. Increase storage availability in the store. Implement

the product matrix, build plans to open a second store in another

the city. Make your online store. Purchase a vehicle for the delivery of goods from suppliers.

2013. Turnover for the year 39527000 rubles.

Buy another car. In December we open a second store in the town of Bugulma, Tatarstan (population of 100 thousand people, 50 km from the town of Oktyabrsky).

2014. Turnover for the year 57243000 rubles.

Buy another car. Launched the wholesale direction. Start to work with a strategic partner Emeks.PY directly and not through the Ufa partner. Versatile logistics – now go to Ufa, and Kazan. New logistics enables us to reduce the time. Turn on night warehouse work, now most of the product arrives and is processed the night. Due to this, we offer customers a unique offer – order up to 19: 00, get up the next morning at 10: 00.

2015. Turnover for the year 104250000 rubles.

Due to the unique logistics "book a night and get a morning" grows client base in the wholesale direction. Retail, small wholesale and through its online store. In the middle of the year acquired a franchise third-party online store.

2016. Turnover for the year 157951000 rubles.

In January we get the right to open in the town of Oktyabrsky office of Emeks.Ru. We decide to open a third store in the city of Sterlitamak, Bashkortostan (population 250 thousand people, 240 km from the city of Oktyabrsky). The work opening is 6 months, and in November in Sterlitamak beginning to work a retail store under its own brand and another office Emeks.Ru. Achieve a unique logistics – ordered to 19-00 with Kazan warehouses to 8-00 am the next day in Sterlitamak (600 km from Kazan), the processing and checking of goods at the warehouse that night in October. Build plans to open retail shop and office Emeks.Ru in the city of Salavat (25 km from Sterlitamak).

2017. Turnover for the year 106354000 rubles.

In March at a retail store in Bugulma open office Emeks.Ru.

In may occurs the key event — the owner loses interest in this type of business. Over 15 years sales parts think that everything has been done on the background of fatigue from a busy 2016 lose motivation to increase the network further – the bigger the network, the more time consuming job. The decision on the reduction of business. Closed the wholesale direction, there is a rejection of his own logistics, in December closed shop in Bugulma.

2018. Turnover for the year 42619000 rubles.

The downsizing of the business. Closed private office Emeks.Ru in October. Our own logistics stopped completely, made the transition to the delivery of force suppliers. The entire fleet (4 vehicles) is sold. In December closes the store in Sterlitamak.

2019.

In January terminated work directly with Emeks.Ru with the closing of the office in October.

Now the company, as in 2011, only one store in the town of Oktyabrsky.

The result of the activities of the company for the last 8 years:

turnover of 550 million rubles;

— executed 281 000 customer orders;

clients delivered under the order 477,000 auto;

clients in the database — 19 000 people, which know name, phone, data auto;

— issued more than 6500 discount cards.

At the moment, the monthly turnover of the store in the city October 1, 5-2 million, net income of 200-450 thousand rubles.

Despite the fact that now the business is small, it can quickly restart and return to scale in 2016. For restart has everything you need. Most importantly, there is a request from customers on the level of service that was provided before. It is primarily concerned with small opt. At the moment, the supply of spare parts in shops and service stations are distributors, but most of them do not listen to the wishes of clients, offering not the optimal time of delivery. The scheme of "book a night and get a morning" offer only 2 distributor with a combined presence in the regional warehouses are about 50 thousand parts. Using our experience to bring the total parts availability with the supply of "morning" to 200 thousand details that will certainly arouse interest from not only the wholesale customers and retail store customers. New opportunities and sales. Earlier storage availability of stores had to buy for cash but now suppliers offer to take the goods to sell on favorable terms. Thanks to the database of sales and purchase orders of spare parts for 8 years and possibilities of the ABC analysis allows you to predict sales in the month, that will allow you to take on the implementation of only those goods which were in demand in the same period in previous years. This will increase the income from the sale of goods from the warehouse the availability of the store at least 30-50%.

As you know, the demand for auto parts has seasonality, the main peak of interest is the period from April to July. If You have the desire to earn on sale of spare parts, now is the time to do it. Buying our business, You will not only get what is listed above, but also employees with long experience who are willing to work in the company further. The owner is also ready to provide any support for successful business development.

The value of the business 9, 5 million rubles. The price includes:

— shop in the town of Oktyabrsky, a room in a long-term lease;

— the commodity balance for 3, 5 million rubles in zakupne prices;

various commercial, warehouse and office equipment total cost 1, 5-2 million, which is enough to open at least two stores;

software own online store;

— client base of more than 19,000 customers with an archive of purchases and orders for 8 years;

— phone number (valid) of all stores, including the closed;

— domain names of all websites of the company (the ok-autoparts.ru ok02.ru ok102.ru);

— all the knowledge and expertise in this line of business, accumulated over 15 years;

— a franchise for the city of Oktyabrsky online store www.yulsun.ru, 550 clients;

service delivery of goods from IKEA www.vezem-vam.ru (website + CRM + ATS + social networks).

Return on investment:

pessimistic scenario – 18 months

— the optimistic scenario – 6 months

More information ready to give over the phone.