Share of the only competitor Qlean

Project description

Sell the share (30 to 45)% in the project for the apartment cleaning (cleaning services)

Business is stable, with growth of 8-10% per month on average. For the year, the average has doubled.

Our company is the only competitor to already promoted the company Qlean, which has already received millions of dollars of investment and have become a company which has problems with the quality of execution of orders, which we know from arriving customers.

Therefore, entering into our business at the current stage in the future it will be possible to sell the share several times more expensive.

turnover in month 1 330 000 RUB.

a year later, the landmark monthly turnover 3 700 000 RUB.

With a turnover of about 800 000, the business goes on break and does not require additional investments.

Resources used in the business at the moment:

1. Two website ( + domain) Both sites collect orders with the possibility of online payment and partial freezing of funds.

2. IP telephony (MegaFon). 1 local number, 5 sim cards for the major employees. For all calls with sim cards is recording. There is a script Manager, supervisor.

3. CRM system yclient.

4. App for cleaners, supervisors, managers.

5. App for clients.

6. Roistat.

7. The company Yandex.Direct and Google.Adwords. The average cost of customer acquisition of R. 2500

8. Group in the social. networks: FB, Instagram, Vk.

9. Designed the brand book.

10. The training program for cleaners.

11. Developed cleaning standards, check sheets, system of penalties and bonuses.

12. Equipment and supplies for cleaners.

13. Client base of 1,300 people.

14. The base of the cleaner 100.

Business and all the assets are designed to LLC.

Structure of costs:

The salary of administrative staff, 31, 00%

The salary of cleaners 58, 00%

DOP. the costs of cleaning 0, 85%

The is 6, 64%

Personnel search 0, 49%

Procurement of materials 0, 80%

Website, communications, SMS, CRM, other 2, 11%

Subcontract 0, 11%

The business is stable. A return of 30%. A large volume of regular customers, about 30% of cleanups have for season tickets.

The main task at the moment is to continue with the system building a database as customers and staff of permanent staff.

50% of sales come from 5 services:

• Cleaning supports two-bedroom apartments

• Cleaning support-bedroom apartments

• General cleaning of a two bedroom apartment

• Maid supporting three bedroom apartments

• General cleaning of a Studio apartment

90% of orders issued over the phone.

The application Manager handles the script assigns the cleaning in the cleaner specified in the schedule in the program.

Customer, cleaner and supervisor receives an SMS about the order.

On the date of the cleaning operation of the cleaner control superviser.

The supervisor attends 80-100% cleanups, negotiating with the client, carries out dopadaju on the place accepts payment.

Business advantages:

1. Loyal customer base, return customers — 30%. About 20% of the customers make orders more than 1 time per season.

2. Base of trained, qualified cleaners (Slavs).

3. Methods of cleaning and checking quality of work, which reduces the number of negative reviews to a minimum. Of the 39 reviews for the month one review of 2 stars, 4 reviews of 4 stars, the rest 5 stars.

Call discuss more detail.